Return Policy

1. Our Role

Yursun is an affiliate partner website and does not sell products directly. As such, we do not handle returns, refunds, or exchanges ourselves. All returns and refunds are managed by the retailer from whom you made your purchase.

2. Returning Products Purchased from Yursun

Products purchased from Yursun are subject to their return and refund policy. To initiate a return:

• Contact Yursun's customer service directly using the details on your order confirmation
• Keep your order number and proof of purchase ready
• Check their specific return window — typically 14–30 days from delivery for unwanted items, and longer for faulty or damaged goods

3. Faulty or Damaged Products

If you receive a faulty, damaged, or incorrect product, contact Yursun as soon as possible with photos of the product and packaging. Most retailers offer free returns and full refunds for items that arrive damaged or defective.

4. Return Shipping Costs

Return shipping costs and procedures vary by retailer. For unwanted items, you may be responsible for return postage. For faulty or damaged items, the retailer typically covers return shipping. Always check the retailer's returns policy before purchasing.

5. Processing Time for Refunds

Once Yursun receives and inspects your returned item, refunds are typically processed within 5–10 business days. Refunds are credited to your original payment method. Please allow additional time for the refund to appear in your account, depending on your bank or payment provider.

6. Can Yursun Help?

While we cannot process returns on your behalf, if you have had a poor experience with The Solar Centre's returns process, please contact us and we will do our best to point you in the right direction. Contact: george@yursun.com

7. Contact

For any questions about this Return Policy, contact us:
Email: george@yursun.com
Phone: +1 919-275-0646